Frequently Asked Questions:
To create an account, click on the Account button on the homepage, fill in the required details, and follow the prompts to complete your registration.
You can search for products using the search bar at the top of the homepage. You can also browse by categories or use filters to narrow down your search results.
Once you’ve found a product you want to purchase, click the “Add to basket” button, proceed to checkout, and follow the instructions to complete your purchase.
We accept various payment methods, including credit/debit cards, PayPal, iDeal and other secure
payment options via Stripe.
After your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
Our return policy allows returns within 30 days of receipt. Items must be in their original condition. Please visit our Returns page for more details and to initiate a return.
After your purchase, you will receive an email prompting you to leave a review. You can also leave a review by going to your order history and selecting the product you wish to review.
To reset your password, click on “Forgot Password” on the login page, enter your email address, and follow the instructions sent to your email.
You can update your account information by logging into your account, going to the “My Account Details” section, and making the necessary changes.
To deactivate your account, contact our customer support team, and they will assist you with the deactivation process. You can find our contact information on the contact us page.
If you suspect any fraudulent activity, please contact our customer support team immediately so we can investigate and take appropriate action.
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