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Shipping & Delivery
We are committed to delivering your order as quickly and reliably as possible. Below you’ll find details about our shipping process, delivery timelines, and important information to know before placing your order.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.
Please note that processing time is separate from shipping time.
Estimated Delivery Times
Delivery times may vary depending on your location and local customs procedures.
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 7–14 business days |
| United Kingdom | 7–12 business days |
| Europe | 7–15 business days |
| Australia & New Zealand | 8–16 business days |
| Asia | 10–20 business days |
| Middle East | 10–20 business days |
| Rest of the World | 12–25 business days |
These are estimated timelines and not guaranteed. Delays may occur due to customs, carrier issues, weather conditions, or peak seasons.
Shipping Costs
We’re happy to offer FREE SHIPPING on all orders, with no minimum purchase required.
Tracking Information
Tracking details will be provided once your order has shipped, where supported by the shipping carrier. Please allow up to 48 hours for tracking information to update.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Address or Failed Delivery
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
If a package is returned to us due to a failed delivery, additional shipping fees may apply to resend the order.
Questions or Support
If you have any questions about shipping or delivery, or if your order appears delayed, please contact our support team:
Email: support@shop.ooxle.com
Contact Page: Contact Us
